Privacy Policy
Last updated: October 1, 2024
1. Introduction
Welcome to GiftHub! We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you use our digital gift platform.
By using GiftHub, you agree to the practices described in this policy. If you do not agree with this policy, please do not use our service.
2. Information We Collect
2.1 Information You Provide
- Sender Information: Your name, recipient's name, and personal message when creating a gift
- Gift Content: The gift image, name, and description you choose
- Contact Information: Email address if you choose to provide it for support
2.2 Automatically Collected Information
- Usage Data: Information about how you use our platform (pages visited, time spent)
- Device Information: Browser type, device type, operating system
- Technical Data: IP address, browser cookies, and similar technologies
3. How We Use Your Information
3.1 Primary Uses
- To create, deliver, and manage digital gifts
- To improve our service and user experience
- To communicate with you about your gifts and our service
- To ensure the security and integrity of our platform
3.2 Service Improvement
We use aggregated and anonymized data to analyze usage patterns, improve our features, and develop new services that better serve our users.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:
- Encryption of sensitive data in transit and at rest
- Secure storage of gift information with limited access
- Regular security assessments and updates
- Employee training on data protection practices
5. Data Retention
We retain your information only as long as necessary to fulfill the purposes for which it was collected, including:
- Gift Data: Gifts remain accessible for 365 days from creation
- Usage Data: Retained for 12 months for service improvement
- Support Communications: Retained for 3 years for quality assurance
After these periods, data is securely deleted or anonymized.
6. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your data (subject to legal requirements)
- Objection: Object to certain processing activities
- Complaint: File a complaint with a data protection authority
7. Third-Party Services
Our service may integrate with third-party services such as:
- Content Delivery Networks (CDNs) for fast image loading
- Analytics services for usage insights
- Social media sharing platforms
These third parties have their own privacy policies, and we are not responsible for their practices.
8. Children's Privacy
GiftHub is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
9. International Data Transfers
Your information may be processed and stored in countries other than where you reside. We ensure appropriate safeguards are in place for international data transfers in accordance with applicable data protection laws.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. Continued use of our service after changes constitutes acceptance of the new policy.
11. Contact Information
GiftHub is a self-service platform that operates automatically. For privacy-related questions:
Platform Access: All privacy controls are available directly through our website
Documentation: Please refer to our Help Center for detailed privacy guides
Automated Service: Our platform runs 24/7 without human intervention